Main Customer Service Hours: M-F 8:00 AM - 5:00 PM EST
Still have questions about your Connected System? Our customer service team is here to serve you.
Current app versions are 1.43.91 for Android and 1.34.106 for iOS.
Connected Downlight Recall
Thank you for your patronage to the Connected by TCP system. We appreciate your support.
We regret to inform you that we are making changes to our support model and will be discontinuing the following services associated with the Connected by TCP system effective June 30, 2016:
- Access via the internet and connectivity through cloud services
- Updates of the TCP Lighting App
Importantly, the following functionality will be unaffected by these changes in services:
- Lighting controls through a local (Wifi) connection
- General Illumination with Connected by TCP bulbs
We appreciate your understanding as the Internet of Things (IoT) market continues to evolve. If you have any questions or support concerns feel free to reach out to our customer service team by sending an email to email@example.com.
Connected Warranty Claims